Shipping Policy

Standard shipping is free on online orders. Furniture shipping and delivery timing still depend on product availability, item size, carrier method, customer location, appointment needs, and payment or financing confirmation.

Last updated: June 18, 2026

Questions? Contact Shop Easy Furniture at 586-233-3132 or shopeasyfurniture@gmail.com.

Where we ship

Shop Easy Furniture currently supports shipping for eligible online orders within the contiguous United States only. We do not ship to Alaska or Hawaii. Some locations, building types, remote addresses, or oversized furniture items may require additional review before fulfillment.

Large furniture orders generally cannot ship to P.O. Boxes, APO/FPO addresses, or addresses that cannot receive carrier or freight delivery.
If an address cannot be serviced, we may contact the customer to correct the address, choose another available option, or cancel and refund the order.
Customers are responsible for confirming that the delivery address, phone number, building access, and room measurements are accurate before placing an order.

Processing and shipping times

Orders are reviewed before fulfillment begins. Processing timing can vary by product availability, payment status, financing status, item handling needs, and carrier pickup or appointment availability.

Product pages may show estimated delivery windows when enough shipping data is available.
Estimated delivery timing is not a guaranteed delivery appointment or arrival date.
Orders may be held if payment, financing approval, product availability, address details, or delivery eligibility needs review.

Shipping carriers

Furniture may ship through parcel carriers, freight carriers, local delivery partners, warehouse partners, or other delivery services depending on the size, weight, availability, and destination of the order.

Some orders may arrive in multiple shipments or on different delivery dates.
Carrier method and delivery service level are determined during fulfillment review.
Inside delivery, room-of-choice placement, assembly, packaging removal, old furniture removal, and special handling are not included unless confirmed in writing.

Signature requirements

Some parcel and furniture shipments may require a signature or direct handoff. Customers must be available to receive the shipment when the carrier attempts delivery.

Parcel carriers may make limited delivery attempts before holding or returning a shipment.
If a carrier holds a shipment for pickup, the customer is responsible for picking it up within the carrier's deadline.
If a shipment is returned because it was missed, refused, abandoned, or not picked up, related shipping, return, storage, redelivery, reroute, restocking, or administrative fees may apply.

Freight deliveries and appointments

Large furniture items may ship by freight and may require a delivery appointment. The carrier may contact the customer using the phone number provided at checkout.

The customer is responsible for being available during any scheduled appointment window.
Missed freight appointments may cause delays and carrier redelivery or storage fees.
Freight deliveries may be curbside or threshold service unless another service level is confirmed in writing.
Inspect cartons before signing when possible and note visible damage on delivery paperwork before contacting us.

Undeliverable, refused, and abandoned shipments

Customers are responsible for receiving the order and responding to carrier delivery or pickup notices. Refusing a shipment does not automatically cancel an order.

If a shipment is refused, missed, undeliverable, returned, or stored because of customer action or inaction, the customer may be responsible for related costs.
Related costs can include outbound shipping, return shipping, redelivery, reroute, storage, restocking, and administrative fees where allowed.
Orders affected by refused or abandoned shipments are reviewed under the Returns & Cancellations Policy.

Incorrect shipping information

Customers must provide a complete and accurate shipping address, phone number, email address, and delivery instructions at checkout.

Shop Easy Furniture is not responsible for misdelivery, delays, returns, storage charges, or lost shipments caused by incorrect or incomplete customer information.
Address corrections, reroutes, reshipments, or carrier-imposed correction fees may need to be paid before the order can continue.
If a package is lost because the customer provided incorrect shipping information, a refund or replacement may not be available.

Tracking your order

When tracking is available, tracking details may be sent by email, text, or provided by Shop Easy Furniture after the order ships.

Some freight or local delivery orders may require appointment coordination instead of standard package tracking.
If you have a question about order status, contact Shop Easy Furniture at shopeasyfurniture@gmail.com or 586-233-3132.

Shipping costs

Standard shipping is free on online orders. Some special delivery needs or carrier fees are not included in free standard shipping.

Taxes may still be calculated during checkout where applicable.
Remote delivery needs, special handling, missed appointments, redelivery, reroute, storage, address correction, inside delivery, white-glove service, assembly, or room-of-choice placement may cost extra if available.
Any additional fee we can identify before processing will be communicated before the order moves forward.

Delivery issues and risk of loss

Delivery issues must be reported quickly so Shop Easy Furniture can review the order, carrier information, photos, and available claim options.

If tracking shows delivered but the item has not been received, contact the carrier and Shop Easy Furniture as soon as possible.
For unattended or confirmed deliveries, loss, theft, or damage after delivery may not be eligible for refund or replacement.
Keep all packaging, labels, cartons, delivery paperwork, and photos until the issue is fully resolved.

Damaged shipments

Inspect all deliveries immediately. If an item arrives damaged, defective, or incorrect, contact Shop Easy Furniture within 24 hours of delivery.

Email shopeasyfurniture@gmail.com or call/text 586-233-3132 with your order details, a short description, and clear photos.
Include photos of the damaged area, the full item, packaging, shipping labels, delivery paperwork, and all boxes received.
Damage claims reported after the 24-hour window may be limited or denied by the carrier, warehouse, manufacturer, or delivery partner.